Your privacy is very important to us.We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving First Bank's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of First Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. First Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.
First Bank wants to remind its customers that Internet and Mobile
banking do present some risk. While online fraud is a possibility, it is not
inevitable. Customer awareness is important in defending against online fraud
and following a few rules will reduce such risks. With that in mind First Bank offers the following tips to make Internet and Mobile Banking more secure.
First Bank will update this information as necessary and post any
specific announcements in response to security on its website at
Install anti-virus software and anti-malware software and keep them up to date.
Do not click on attachments or links in emails unless you know the sender and
are expecting an attachment. If the attachment looks unusual, confirm with the
sender before clicking.
Keep your computers operating systems and applications patched and up to
Always access your internet banking site directly by typing the URL in your
browser. Do not use links sent to you by email.
Make sure the bank's website is secure before you enter your password. The
URL should begin with https: rather than the more common http:.
The best passwords are random strings of numbers and letters. Avoid words and
names. If your browser asks, do not save your password.
Don't visit your online bank, credit card company, or retailer from a public Wi-Fi
network such as a coffee shop or library.
If you keep any financial data on your hard drive, encrypt it.
For mobile banking use the banking application provided by First Bank.
For mobile banking users, if your phone has a digital locking mechanism it is
best to use it. If your phone is lost report it to the bank at once.
Reconcile bank statements and credit card statements promptly to detect any
Avoid small amateur websites that may be put together in an unsecure manner.
They can be a source of viruses and malware.
Beware of free software offered on websites. Many of these contain malware.
Small and medium size businesses may want to dedicate one computer to online
financial transactions. Do not allow the machine to be used for any other activity
(web surfing, emails, etc.)
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To report a lost or stolen Visa check card or ATM card during non-banking hours, please call 1-800-500-1044.
To report a lost or stolen Visa credit card call 1-800-423-7503.
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